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Horrifying experience with Jet Airways against Jet Airways

By jayesh gadhia on Wednesday, June 26, 2013 06:42 PM

Against Jet Airways JET INTERNATIONAL FLIGHT FROM LONDON TO DELHI

Filed under: Airlines

New

My daughter was to travel from London To Delhi by Jet Airways on 8/6/13.She was on assignment for her american based company KBR.PVT.LTD. office atGurgaon.

She went at Heathro for Check-In. she was accompnied by her cousin & her husband. My daughter put her luggage to weigh.which was sme around 23 kg well in limit! But the fellow at counter objected tht she could not carry TWO peices of luggage as she was having 1 bag & 1 sholderbag.According to him omly 1 bag of standard dimension is to be checked as check-in luggage! My daughter told tht fellow at counter that while she was coming to London from same Airlines she was allowed 2 pieces of luggage & showed the Tag too!!! But the ground person was Reluctant to Accept .My daughter than did not say much & said she would carry that shoulderbag as' Cabin Luggage' will it be ok she asked. That fellow even said 'NO' bcz my daughter had 'Laptop'bag which was of 'VERTICAL SIZE' whichas per his knowledge should be 'HORIZONTL SIZE!!!!!!!' My daughter & her cousin both argued on his contention & after some Reluctance that fellow issued her 'Boarding Card'!

After completing all the formalities she Rached the boarding Gate.Suddenly to Airport Security (Policemen) approached her &asked her to be a side! They said that JETAIRWAYS Staff had informed them about some Misbehaviour BY MY DAUGHTER to their Ground staff !!!!!!! Mdaughter was 'SHOCKED.She narrated the whole thing to them &also told instead the groundstff was 'ADAMANT. My daughter was very much frightened as she was in another country &policeman were interogetting her without any criminal offence by her!!!!!!!!! Some fellow passenger were came her Rescue &asked security fellow that she is not at fault. The securuty people Realised the thing & told her that they knew that the way of talking to them by my daughter was appreciable & feel that she cant misbehave so they did not take any offensive & let her allowed.
My daughter than asked the Jet Staff officer a lady wether she can board? But the lady officer said that since her staff has complained to her she was unable to allow to board . My daughter requested that she was on her Assignment & supposed to Reach India.But that lady officer did not .After some request she said 'SHE WILL NOT ALLOW' TO BOARD the same flight but next day my daughter can board!!!!!! The lady officer of JETAIRWAYS also ask her to collect New Ticktes Of Next day!
My daughter was disheartened & was upset .Even she went back to take back her luggage & Fresh Tickrts.As soon as she reached to Check-In counter she was told that 'SHE WILL NOT BE ALLOWED TO BOARD EVEN NEXT DAY FLIGHT!!!!!!!!!!! SHE ASKED THE REASON. iN REPLY jetlady officer TOLD THAT MY DAUGHTER'S COUSIN WHO WAS WAITING & HAD SOME WORD TO STAFF SO AGAIN IT WAS OFFENDING TO THEIR STAFF!!!!!!!!!!!!!!!!!!!!!

My daughter was SHOKED & HORRIFIED AS SHE WAS NOT ALLOWED TO BOARED EVEN NEXT DAY!!!! she was in other country Where to go!!!!!! In the circumstances she was COMPELLED to purchase a FRESH TICKET OF ANOTHER AIRLINES!!!!! SHE HAS HER COUSIN.IF SHE HAS NOBODY THAN WHAT WOULD HAPPENEDTO HER? IMAGINE!!!!

JET GROUNDSTAFF AT HEATHRO TOOK A SMALL MATTER TO SUCH A HEIGHT & HARRASED THE PASSENGER IN SUCH A WAY. ONLY TO SATISFY THEIR EGO!!!!!!!!!! THIS INCIDENT IS A HEIGHT OF A VERY ADAMANT, RUDE,, ARROGANT & INHUMANE BEHAVIOUR OF AN AIRLINES LIKE JETAIRWAYS.

JAYESH GADHIA(X,ADDITIONAL COLLECTOR OF GUJARAT)
AHMEDABAD

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